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One of the programs we’ve been developing alongside our Learners 2 Leaders 1:1 program is the student tech support team. Since it’s inception 3 years ago, the student help desk support team at Catholic Central as grown from a couple volunteers opening iPad boxes to a solid team of student leaders who help run the freshman device orientation. They also test products, participate in focus groups, run Digital Learning Day and assist staff and students with tier 1 support. This year, they’ve been working on a school app and recently formally connected with an international network of student tech support teams. This network is run by our student help-desk mentor Larry Baker of Mercy High School in Farmington Hills. Participating with the tech team hub gives our students an exciting opportunity to collaborate with student tech teams from around the world. And all of this is without the pressure or expectation of a grade. Students volunteer for the Cougar Connection and participate on a daily basis during study hall.
As we continue to enhance technology in learning at both schools, the role of the tech team is expanding. We’ve tinkered with blogging in the past, but this semester, it’s really getting off the ground. Follow this link to the Cougar Connection blog. And return often for updates. We’ll also be cross-posting from them on the grlearners2leaders tech-knowledgey blog page.
The first post highlights one of the activities in the new makerspace at Catholic Central. And this week they’ll be sharing the story of the pre-engineering students who won a grant to funding their make-your-own drone project. Follow this link to get “the rest of the story”.
If you’re interested in starting a student tech team in your school, contact the Catholic Central Tech Support Specialist, Josh Friederichs email@example.com
We’re pleased to announce that as of today, Apr 28 the spring pilot is up and running at both West Catholic and Catholic Central! We have successfully deployed approximately 120 devices across the two schools with no systemic issues. Building tech specialists, Tom Kutzli and Mary Ottenwess guided teachers and students through initial set up of the device, Apple IDs and apps. James Oldfield, Network Administrator for the Diocese was also on hand to assist. The few issues we encountered were easily resolved before students left class and, thus far, all systems seem to be working as intended both at school and at home.
While we may be the face of 1:1, we would not be where we are without the full support of the Diocese, parents, staff, board and community. So thank you to all for your ongoing dedication, faith, support, prayers, and guidance!
Of course, this is just one of 1,000+ steps in this journey and while it represents a milestone, there’s still much to be done. We’ll continue to work closely with all gathering feedback as we shape processes for next fall. Be sure to visit the documents area of this site for up-to-date policy and procedure. Official surveys will be sent periodically via Infinite Campus and other avenues depending on the audience. However, please feel free to provide feedback and inquiries at any time. We may not be able to respond to each individually but will take all into account as we move forward. Send general comments / suggestions to firstname.lastname@example.org please title your inquiry Pilot Feedback . Anything requiring an immediate response, contact the school directly.
Date: April 13, 2014 Author: Carol Glanville
It may seem that you haven’t heard much about the L2L program and that has left you wondering what’s going on? How are we preparing? When will things be happening? Well, let me assure you, the tech team along with our 1:1 advisory committee of parents, staff and admin who also connect us to students for testing and input, have all been hard at work putting together all the pieces needed to make implementation as successful and seamless as possible.
To that end, since January, we’ve been working on setting up a pilot to test the reality of full implementation. We had hoped to have devices rolled out by now, but quickly realized in the process that we’re piloting much more than devices in the classroom. We’ve also had to set up and test our mobile device management, content filter, re-direct network traffic for optimum interaction between student / staff devices, tweak policy and procedure that pushed us to re-evaluate all Diocesan computer policies from staff to volunteers in all areas, establish a new HelpDesk procedure and more!
To top things off, Apple redesigned the way they handle licensing and distribution of apps in an enterprise setting (which is simply an environment where you manage large numbers of devices — rather than individual). That change actually made our process MUCH more manageable and has given us some valuable tools for inventorying and tracking device usage that didn’t exist before. This came up just as we thought we were ready to go, so we decided to wait and run the pilot under the system we’ll actually be using come fall.
Long story short… we’re finally ready to get devices into the classroom! Between the two schools, 6 classrooms that represent a cross section of all curriculum areas (from music to math),grade levels (9-12 — some mixed) AP and regular, and staff with all levels of tech skills will be using iPads in a true 1:1 setting for the remainder of the year. Approximately 200 students are participating. Look for communications regarding your involvement. We’ll be sending updates and information via Infinite Campus, this Website and direct mailing for those directly involved.
We’re putting the final touches on everything this week (Apr 14) and, barring any unforeseen complications, plan to distribute devices the week of Apr 21.
Carol Glanville, M.Ed.
educator, presenter, strategist, coach, design thinker